But, you have to be able to prove that your package was delivered after 8 p.m., and some former USPS mail carriers are saying that just because you didn’t receive your package by 8 p.m., doesn’t mean it will show up that way on paper.
A former postal worker, who declined to be identified, told CBS News that her former postal supervisor gave workers specific instructions to falsify their delivery records, to reflect timely deliveries.
According to CBS, the claims were corroborated by mail carriers from other counties.
“Basically, we have to falsify the timing, and a lot of carriers don’t want to do that, but we’re mandated to with a direct order,” one of them said.
However, she offered advice to customers, telling them that if they believed their package was delivered late, to file a claim. She added that most of the handheld scanners used by the mail carriers contain a GPS signal that can be checked if need be.